From January through February 2017, approximately 3,750 finance provider evaluations took place across two segments from new-vehicle dealerships in Canada. The study has been designed to evaluate auto lenders in two categories. The first category being captive, where lender that is owned by a or is directly affiliated with a manufacturer. The second category is non-captive where an independent lending institution is evaluated. Of the criteria being measured, captive finance providers are evaluated on dealer ...
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